Today, DealerRater announced the Colorado INFINITI Dealer of the Year and the DealerRater Satisfaction Award. INFINITI OF DENVER has won both for the 3rd consecutive year in a row. The Dealer of the Year Award recognizes auto dealerships across the US that consistently exceed consumer expectations across all dimensions of the dealership experience, including sales & service. The Consumer Satisfaction Awards recognize the top 10% of auto dealerships delivering exceptional customer service as rated by online reviews.
“DealerRater.com, which collected more than 1.1 million customer reviews in 2022, provides a dealership with real-time feedback on their customers' experiences. The dealers and their teams that excel are ones who adapt quickly to evolving shopping expectations and step up to meet consumer needs with outstanding service. This past year, INFINITI OF DENVER stood out among its peers for providing a top-notch experience,” said DealerRater General Manager Jamie Oldershaw. With almost 800 Dealerrater reviews with a average 4.9 star rating, INFINITI OF DENVER has set the bar high for outstanding customer experience in both their Sales & Service Departments.
INFINITI OF DENVER won both the DealerRater Colorado INFINITI Dealer of the Year and the Customer Satisfaction Award for 2023, 2022 & 2021. In fact, INFINITI OF DENVER has won a total of 6 times in the last 8 years. "This is a clear indication of our team's commitment to excellence for our customer's experience. Awards like this take a considerable amount of teamwork on all departments for success. I can't express enough, just how proud I am of the team to be awarded this each year. We are really fortunate to have loyal customers that continue to support our business for the last 30 years," said INFINITI OF DENVER Owner, Chris Smith.